Gaming is for fun — not stress relief. kau9 believes every player can game safely and mindfully. Our responsible gaming tools and guidelines are here to keep you on the right track.
Responsible play is a mindset — one where you treat gaming purely as entertainment, not as a source of income or a solution to problems. At kau9, we believe every player deserves a gaming experience that's enjoyable, safe, and in control.
Online gaming has grown hugely popular in Bangladesh. But like any form of entertainment, it calls for awareness. kau9's responsible gaming policy is designed to keep you informed and in control.
Our platform offers a range of safeguards — from deposit limits to self-exclusion. These tools help you stay in full control of your gaming. Remember, asking for help is not a sign of weakness — it's a sign of self-awareness.
kau9 never wants you to spend beyond your means or let gaming interfere with your daily life. We are an entertainment platform — and we take that mission seriously.
Play for fun, not to chase losses. Set a budget before each session and stick to it.
We know that some people can run into problems with gaming. That's exactly why kau9 has built a robust responsible gaming framework that follows international standards. Our goal is to create an environment where everyone can play safely.
The pillars of responsible play are: knowing your limits, sticking to your budget, taking breaks, and asking for help when you need it. These four habits will keep your gaming experience positive every time.
If you're finding it difficult to follow all the items on this checklist, talk to our support team today.
We've put a set of tools in your hands to help you stay fully in control of your gaming.
Set a daily, weekly, or monthly deposit limit. Once set, you won't be able to exceed it. This tool keeps your budget protected.
Decide in advance how long you'll play each day. Once your set time is up, the platform will automatically alert you and give you the option to end your session.
If you feel like you need a break, you can set a cooling-off period of anywhere from 24 hours to 30 days. During this time, you won't be able to log in to your account.
Choose self-exclusion for a long-term break — from 6 months to permanent. During this period, kau9 will not send you any promotional communications.
Play stops automatically once you've lost a set amount. This tool protects you from significant losses and helps you make sound decisions in the heat of the moment.
Periodic pop-up notifications will keep you informed of how long you've been playing and how much you've spent. This information helps you make informed decisions.
First, log in to your kau9 account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, time limit, cooling-off, or self-exclusion — activate whichever one you need.
Set your preferred limits or time period. Changes may take a little time to take effect.
Our support team is available 24/7 via live chat to help you with any issues.
If any of the following signs apply to you, it may be time to seek help.
Playing beyond your set budget or gambling with borrowed money.
You keep playing to recover lost money and end up losing even more.
Hiding your gaming from family or friends.
You feel irritable, angry, or restless when you can't play.
Gaming is causing you to neglect work, studies, or responsibilities.
Staying up late to play and disrupting your normal sleep routine.
Be honest with yourself. These indicators will help you understand where your gaming habits currently stand.
Responsible gaming isn't just about rules — it's a habit that will keep you happier in the long run. Following the tips below will ensure your gaming experience stays positive.
Plan to spend no more than 5% of your total monthly income on gaming. Play with the mindset that losing this amount won't affect your household expenses.
Before you start a session, decide on a time limit and stick to it. Use a timer — set an alarm on your phone so it reminds you when to stop.
Take at least a 10-minute break every hour. Get up, walk around, drink some water. It keeps your mind fresh and helps you avoid emotional decision-making.
Never game while drinking or when you're tired. Both impair your judgment and make you more likely to take risks you normally wouldn't.
Let a trusted family member know how much you're gaming. Accountability helps you stay within your limits.
Never use gaming as a way to pay off debt. Gambling or gaming won't solve financial problems — it will only make them worse. If you're under financial strain, reach out to a family member or a professional financial counselor.
Enjoy a win — but don't use those winnings to place bigger bets. If you lose, treat it as the cost of entertainment and end the session.
Avoid gaming in front of your children and use parental controls on your devices. kau9 strictly enforces an 18+ policy and does not allow minors to create accounts.
Support is available 24/7 in Bangla. Reach out anytime you need help.
Self-exclude instantly through your account settings or by contacting support.
If you feel that gaming has become an addiction, self-exclude immediately and seek professional help.
Kau9 is strictly for users aged 18 and above. We verify age at registration, and any underage account is closed immediately.
A note to parents — please enable parental controls on devices your children use, and never share your account password with them.
If you find out that a child or teenager is using our platform, report it immediately at [email protected]. We will take immediate action.
Keep in mind that teenagers who develop gambling or gaming habits are at a much higher risk of addiction in adulthood. Stay aware of your children's digital habits.
Family members are often the first to notice signs of addiction. If someone close to you is struggling with a gaming problem, approach them with empathy rather than criticism.
When you talk to them, keep in mind:
Gaming addiction is a health issue — not a moral failing. With the right support, recovery is absolutely possible.